Features

• Communication Services

  Communication as a service, plug-in architecture supports efficient expansion of communication channels, provides consistent and effective communication services, and is easy to unify operation and maintenance and operation

• Messaging

  Based on the integration of communication resources, combined with user profiles and business attributes, to achieve comprehensive scheduling of communication channels, and personalized information content delivery

• Message Management

  Realize unified management and control of communication contents of all channels, effectively solve the problem of fragmented distribution of communication contents and difficult management and control

• Channel Monitoring

  Provide telecom-level, omnichannel operation and maintenance monitoring guarantee, information sent to the whole link tracking, millisecond-level failure intelligence warning

• Smart Call

  Customers call back the unified service number and are intelligently transferred to the corresponding service personnel before

• Record Search

  By verifying service records, managers achieve internal service quality management assessment

Core values and advantages

• 

  Rich interface capabilities

  - Support for carrier telephone lines such as analog trunk PSTN, digital trunk 30B+D and IP trunk SIP/IMS.

  -Support analog phones, IP phones, computer extensions, cell phone extensions and other terminals

  - Support mobile office applications through 4G or mobile Internet access to smart terminals.

  

  Abundant interface capabilities

  - Support analog trunking PSTN, digital trunking 30B+D, IP trunking SIP/IMS and other carrier phone lines；

  -Support a variety of terminals such as analog phones, IP phones, computer extensions and cell phone extensions.

  - Support mobile office applications through 4G or mobile Internet access to smart terminals.

• 

  Powerful office phone features

  - Basic Voice Service

  Switchboard/extension, voice navigation, corporate chime, caller ID, call forwarding, transfer, surrogate, simultaneous vibration, call authority, three-way call, fax, etc.

  - Converged Communication Services

  Telephone recording, teleconferencing, telephone networking, video calls, mobile extensions, telephone desks, etc.

  

  Powerful office phone features

  - Basic Voice Service

  Switchboard/extension, voice navigation, corporate chime, caller ID, call forwarding, transfer, proxy, simultaneous vibration, call authority, three-way call, fax, etc.

  - Converged Communication Services

  Telephone recording, teleconferencing, telephone networking, video calls, mobile extensions, telephone desks, etc.

• 

  Highly reliable and easily scalable

  - Core service and management system support dual hot standby, dual power supply/dual network port

  - Support for device cascading for smooth expansion of system capacity.

  - Modular design of business systems, optional on demand and free to expand.

  -Support docking with third-party applications and secondary development based on API interface.

  

  Highly reliable and easily scalable

  - Core services and management systems supporting dual hot standby, dual power supplies/dual network ports.

  - Support for device cascading for smooth expansion of system capacity.

  - Modular design of business systems, optional on demand and free to expand.

  -Modular design of business systems, optional on demand and free to expand.

The overall framework of Smooth Converged Communication System

Industry Application Scenarios

• 
  Micro and small business office telephone (<50 people)

  Flexible deployment and easy configuration. No need for professional IT staff, you can build your own office phone system with features such as switchboard/extension, corporate color ringing, and phone recording.

• 
  Large and medium-sized enterprise group phone (>50 people)

  Provide comprehensive communication and collaboration and convenient open capability, support voice, video, fax, conference, recording, mobile extensions and other "one-stop" business integration.

• 
  Campus phone system

  Make full use of campus network resources (fiber / network cable / WiFi) to effectively reduce the deployment cost and maintenance cost of telephone system. It is suitable for telephone deployment in all kinds of campuses, factories, schools, hospitals and other scenarios.

• 
  Multi-branch corporate/chain store phone

  The "distributed deployment, centralized management" architecture is adopted to realize centralized management of telephone recording and remote maintenance of equipment based on IP network, and to realize transmission of voice, data and video information, which greatly improves the internal communication capability of the group.

Supporting Hardware

• 
  迅时 OM8000 (＜8000人)

  OM8000具有强大的呼叫处理能力，支持8000用户接入、800路同时通话。

• 
  迅时 MX8G(4-8口)

  MX8G配有多种接口，可连接普通话机、电脑、传真机、宽带网络和电话外线，实现跨接传统电话网（PSTN）、IP语音网以及传统电话终端。

Success Stories

• 
  某公司

  畅迅信息根据某公司需求，为其部署了一套智慧化IP语音融合通信系统。利用现有IP网络，在总机房安装一套OM50语音融合系统，企业总机、欢迎词、呼叫转接、区别振铃、分机免费互拨等电话功能一应俱全，充分满足日常办公需求，提升公司品牌形象。

  Learn more >
• 
  某医院

  为医院建立一套集办公、融合语音通信为一体的呼叫中心系统是个有效的解决办法，利用最新的通信手段并结合计算机技术的现代化服务方式，可以帮助医院在很大程度上提高沟通效率，降低运营成本，开辟新的增值服务，提用户的满意度和信任度。畅迅信息携手长沙联通根据其需求设计了“统一通信系统”解决方案。

  Learn more >
• 
  某公司

  CanC畅迅为某公司打造融合通信系统。

  Learn more >
• 
  湖南省某局

  CanC畅迅湖南省某局打造融合通信方案落实智能AI系统。

  Learn more >